"Our mission is to create a grassroots company, where our associates are empowered to always act in the interest of our clients, share ideas and create distinctive customer experiences on behalf of our clients. We are accomplishing this goal by attracting people with positive attitudes, great communication skills, and a willingness to learn and grow in a fun, entrepreneurial culture.“
Mark Wilson, Chime Founder and CEO
Position Summary: The IT Client Support Specialist works with internal and external clients to resolve issues. The IT Client Support Specialist will take ownership of service-related issues by assisting clients with connectivity and application issues specific to their environments, open trouble tickets and escalate to internal IT and 3rd party IT, to resolve issues. Additionally, this position contributes to the compliance and efficient operations of the department.
Essential skills and experience: