Southlake Mall, 1000 Southlake Cir, Morrow, GA 30260
www.chimesolutions.com

Seeking Talented Team Members

People Are Our Passion

Position Summary:  The Training Manager is responsible for meeting with internal and external customers to determine, plan and schedule training needs.  The Training Manager also manages the day to day activities of the Trainers and Business Instructors.

Position Responsibilities: 

• Works with internal, cross-functional teams and management to identify, develop, and/or drive action plans to increase customer satisfaction and/or decrease costs
• Tracks and reports all training activities and provides updates to management and client as required
• Initiate and/or drive improvement initiatives
• Meet with internal and external customers to determine training needs and schedule classes, curriculums, trainers and locations accordingly
• Maintains training calendar
• Manage and evaluate the effectiveness of trainers

Essential skills and experience:

• Bachelor’s Degree preferred, with 3-5 years’ experience in Training environment or equivalent combination of education and experience
• Complete knowledge of the customer’s systems and processes
• Training Content Development experience
• Demonstrated ability to quickly adapt to and manage in a changing environment
• Ability to work independently with minimal supervision in and out of the classroom
• Strong time management and organizational skills are essential
• Ability to demonstrate high degree of professionalism, flexibility and integrity
• Excellent interpersonal and organizational skills
• Demonstrated ability to organize and manage multiple priorities.
• Excellent written and oral communication skills.
• Excellent time management skills.
• Strong PC skills, including experience using MS Office and MS Outlook.