AT&T Sales Consultant

Job ID
Posted Date


This posting is for our class that will begin training on May 17,2021


Sales Consultants will be responsible for outbound B2B sales and marketing calls to existing and potential clients. Consultant will be responsible for asking probing questions to understand business needs and providing consultative solutions for client. Sales Consultants will have multiple product offerings and product lines available from which to formulate solutions for the client and generate sales.


Position Requirements:

  • Ability to meet daily, weekly and monthly quality targets.
    • Demonstrate the ability to communicate with Business and Government entities.
    • Review customer accounts, as appropriate, to determine current services and features, if any.
    • Assist customers with a wide variety of questions via information accessed through the computer with the objective of offering products and services for customer purchase.
    • Comply with customer requirements regarding accessing of information and sharing of data.
    • Review employee accounts and answer questions based upon established policies and procedures.
    • Maintain current knowledge of assigned project's products and services through on-going classroom and computer-based sales training.
    • Possess the ability to troubleshoot complex issues with little guidance
    • Possess a high degree of tact, diplomacy, and professionalism when dealing with all types of customers
    • Possess the ability to work under pressure in a sales environment
    • Possess exceptional conversational, sales, and problem-solving skills
    • Ability to multitask
    • Perform additional tasks as directed


Essential skills and experience:

Excellent interpersonal, verbal, written and listening communication skills.
Proficient use of the Microsoft Suite and Windows applications
Ability to generate sales while ensuring that the customers questions, issues, and concerns have been satisfied.
Ability to be flexible, adaptable, and dependable in an environment constantly changing while meeting sales expectations.
Flexibility to work specified shift and extended hours as necessary

High school diploma required College degree preferred  & One-year full time sales experience

Must have AT&T business product and service training/background

Knowledge of AT&T sales and provisioning systems preferred

Detailed oriented.

Ability to multi-task (talk and type at the same time) and use multiple applications.


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