"Our mission is to create a grassroots company, where our associates are empowered to always act in the interest of our clients, share ideas and create distinctive customer experiences on behalf of our clients. We are accomplishing this goal by attracting people with positivte attitudes, great communication skills, and a willingness to learn and grow in a fun, entrepreneurial culture.“
Mark Wilson, Chime Founder and CEO
Responsible for the daily management of a team of employees to include motivation, rewards and recognition, coaching, counseling, problem solving, and time management.
Requirements and Qualifications:
To ensure success the Service Delivery Manager must possess effective communication, leadership, and business acumen skills in a high-volume contact center. The aspirant must have demonstrated the skills listed below in their professional career.
Essential Skills and Experience: